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Reviews

"Dear Ms. Esposito:

My name is Jillayne Van and I recently graduated from law school at UCLA. My family and I were honored to have as our guests at graduation many family members from around the world. In my culture it is crucial that the host properly care for his/her guests. Before the graduation, my family and I had a difficult time finding a home to rent that would accommodate all of our guests.

Destiny sent us an angel in the form of Shauntelle. From our first contact with Shauntelle, my family and I were treated with nothing but respect and kindness. Shauntelle took our budget and worked hard to find us a place that would work. She then helped us negotiate a terrific deal for a beautiful property in Marina del Rey. In our dealings together Shauntelle was the ultimate professional, answering calls promptly and responding immediately to our needs. Many times she went far beyond the call of duty to ensure that we had the best experience possible. For example we asked to preview the property and also to check in early and she went the extra mile to arrange both. While we were staying at the property, Shauntelle called several times to check in and to make sure we were okay. When a challenge arose, Shauntelle worked until the early hours of the morning to help us resolve it.

For the above reasons my family and I will always be grateful to Shauntelle. Her work ethic and drive for excellence are phenomenal, and knowing we had such a hard-working representative trying to help us removed much of the stress of hosting. We have every confidence in Shauntelle's ability to conquer any challenge he takes on. It is with my family's highest respect that I recommend Shauntelle for any endeavor he chooses to pursue.

Best Regards,"
-Jillayne Van, J.D.



"Shauntelle,

As you know our sales team recently rented the beach house at 510 E Oceanfront A & B in Newport Beach, CA. The venue was absolutely perfect for our small team meeting particularly the layout of the kitchen and dining area up stairs. By booking with your firm and opting for this beach rental versus a traditional hotel / conference room set up, we were able to actually save money (at a BEACH HOUSE no less) on the meeting while enjoying as you put it "the positive ions" that the boardwalk, view, ocean and surrounding area have to offer. The team left the rental feeling recharged, focused and ready to deliver results for the remainder of the year. With so many recreational options within walking or biking distance, I literally parked my car on Monday and did not drive it again until Friday. Did I also mention that we saw a WHALE just off the beach on Thursday afternoon. Earlier that same day we rented a boat in the harbor and enjoyed racing the seal and dolphins as they tracked down the fish. What a fantastic experience and a good bargain on the boat – again within walking distance.

I would also like to add a personal thanks to you Shauntelle for being so accommodating and working with us and some our unique needs as we were not your traditional vacation renters but rather a small group of business people who had specific criteria that needed to be followed because of expense policies etc. The process was seamless. Your follow up was timely and you did everything you said you would do. As we have never met face to face, this was greatly appreciated. I would definitely recommend you, Erik, Luz and the entire team at CRV Classic Properties to anyone looking to rent a beach house in Orange Country whether for a business group or personal vacation.

Thank You,"
- John McComb


"Hi Shauntelle,

Thanks for putting all this time and effort, into making certain our reservation is well taken care of and everything goes right for my family. There are not that many people I know that would be so dedicated to their Clients, that they would stay in their office, until late, on a Friday night, to make certain, that their clients' are totally satisfied with what they receive from you and your Company. You are truly dedicated to your Clients. I appreciate all your extra help and effort, in accommodating my family, who are going to be here in LA for my graduation.

Thanks"
-Nader


"Hi Shauntelle,

I wish I could have stay longer at the Newport beach house. My family really enjoy the stay there. First of all I like to thank you so much for booking us up at this nice beach house for such a great price. The location of the beach house was perfect. Right in the heart of the balboa beach. Very short walking distance to the pier for fishing, Bon fire pit at night and the boating dock and fun zone was just blocks away. I really appreciate the promptness of your response to my emails and calls through out. Your service was very professional and dedicated. Checking in with the concierge was great too. I will definitely refer you and your company to my friends and family for future rentals. And for sure will contact you again in the near future for other vacation rentals. Once again thank very much Shauntelle.

Best regards,
-Loan Le"



"Shauntelle,
Just got home and looked through all the vacation pictures (we took way too many!). This was the first time we ever used a rental instead of a hotel. Wow! What a difference! We loved it. The property was great! The location was great. The check in and check out was easy (thanks Wendy!). The fire pits are still in use and we used them for s'mores one night. It was so wonderful to see all 5 of my kids (and 1 more on the way)playing in the sand, sun, and surf, then turn around, and poof! We are at home! I can't tell you how awesome the week was. Thanks for making this process so smooth. I had some real fears at first, but now I can't wait to book the next trip!

Thanks again!!!"
-Mike Latham, Durango, CO.



"Good afternoon Shauntelle,

I wanted to thank you for your prompt service in helping me resolve the issues with the condo at 123 Anchorage on Friday. Returning Friday afternoon to have the grill set up for us to cook dinner, some toilet paper, and the ant spray available for those little critters made the rest of the weekend a breeze.

All the best,
-Russell"

 

Just returned home for our weekend at 123 Anchorage, Marina del Rey. Our only regret is that we didn't have more time to spend in CA. We were 10 - 8 adults and 2 children. The place was wonderfully roomy. With the 4 bedrooms and 4 bathrooms everyone was very comfortable - a was a great space for our group. The location was prime - we walked to the beach, restaurants, shopping, the nail salon. Shauntelle was MOST helpful, courteous, friendly and accommodating. Our concierge, Armando, also did a great job showing us around, seeing to our needs and answering our questions. I would definitely recommend for those who have unique vacation needs and preferences. We are very happy and satisfied customers. Thank you very much. 

-Ann Heckenkamp, Pewaukee, WI


"Shauntelle recommended a place for myself and some coworkers to stay at and we could not be more happy with the place, location and service given to us by Shauntelle and her staff. Everything was as discussed and there were no surprise fees or charges. When Shauntelle gave us the quote it included all fees, services, taxes and there was nothing extra. Thank you so much Shauntelle for all your help and when we are back in the area we will definitely be using your services again.

Much Appreciated"
-Rene Ovalle

Hi Shauntelle,

It was a pleasure speaking with you as well. I can't say enough about the rental property. It is gorgeous, is in an ideal location and the other renters and neighbors have been fantastic. The surrounding shops, restaurants and activities are super. There is so much to enjoy, from biking, swimming, walks on the beach, the beautiful sunsets, the fun social barbecues and local events. I ABSOLUTELY recommend your place to anyone interested in renting on the beach. You and Susan are terrific, big thanks to you both.

Kindest regards,
-Natalie

Hello Shauntelle,

I wanted to again thank you personally for your assistance in renting the Oceanfront Newport Beach property on August 1-3. As I mentioned,
all the woman raved about the location and the property. We had such an amazing weekend bonding together and God's presence was felt
wholeheartedly. So thank you again for all you did to help!
-Sarah Groene


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